Terms & Conditions

ORDERING

*All orders must include ship address, contact person, phone, fax, & signature. Please include an e-mail address if applicable.

By fax: Order 24/7 through our fax at 973-366-7098. Faxed orders must be accompanied with a valid credit card, and are mutually agreed to be legal binding orders.

By mail: Mail your completed order with payment to;

Deventer’s Cheer & Dancewear Fct.
105 Bassett Highway
Dover, NJ 07801

By e-mail: Orders may be sent to our email;

info@deventersdancewear.com

On-line: Order directly through our website www.deventersdancewear.com

*To avoid error, we do not accept phone orders.

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TERMS

  • Orders up to $750.00 must be paid in full with submission of your order.
  • Orders $750.01 or more require a 50% deposit with submission of order and payment in full upon your receipt of our acknowledgement.
  • Orders will not be processed without a deposit and will not ship until paid in full.
  • Any orders awaiting your approval on twill styles, tape colors, or fabric, will delay your order.

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MINIMUMS

Orders under 6 pieces can not be accepted. Any fill-in orders must be at least 4 pieces and will require an additional surcharge. Orders under $300 will also require an additional surcharge.

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PAYMENT

  • Credit Card: Visa & MasterCard. Card used for deposit will be kept on file to charge balance prior to shipping.
  • Checks: Orders will be delayed 5-7 days until the check has cleared. All returned checks will require a $30.00 service charge.
  • Cashier’s checks, money orders, and organization checks are accepted.
  • School purchase orders are accepted only on official school purchase order forms with official’s signature. For verification purposes a contact person and phone number must be included.

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ADJUSTMENTS

Items on sizing charts marked with asterisks will require additional charges. Any adjustments in lengths may not be more than 2” and must be in full inch increments. All adjustments will require additional charges.

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MATCHING PREVIOUS ORDERS

Please include all information on prior orders needing to be matched. Include order number and a sample if possible. Include a picture of special twill/embroidery. Although we use the finest dyes and make every effort to match colors, we can not guarantee they will match. Pricing is subject to change from previous orders.

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RETURNS

All discrepancies must be claimed within 4 days receipt of merchandise. To receive an RA# call 973-366-7097. Health regulations prohibit returns on opened briefs, bodysuits, or any worn or soiled item. All returns must be made on items in original packaging. Custom uniforms may not be returned. We will be happy to rectify errors or defects on our workmanship.

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CHANGES/CANCELLATIONS

Errors in our processing of an order must be brought to our attention within 3 days of our acknowledgment. All orders are specially made for each customer therefore; no cancellations or changes may be made. Add-on orders may require additional charges and later dates; however we will do our best to accommodate delivery dates with first order.

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CARE INSTRUCTIONS

All of our products have care labels inside. Because of the way different fabrics accept dyes, we can not guarantee exact match on different fabrics and dyes.

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MEASURING

Measurements must be used along with our sizing charts. Other companies may have different sizing, so it is important to correspond with ours. If you are between sizes, it is better to go up a size. We can suggest ways to work with uniforms with a little room; once they are too small we can not help.

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FITTERS

Sizing runs are available upon request. Please provide a credit card with your request. Your card will be charged for fitters upon shipping. You have a two-week period for your fittings. If returned within the allotted time, your card will be refunded (merchandise amount only). All fitters kept beyond the two-week period are yours to keep.

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SAMPLES

Samples needed prior to production will require an additional fee and will only be considered if the order is over 50 pieces.
Call customer service for more information.

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DELIVERY

All delivery schedules are approximate. We are not responsible for delays in meeting delivery due to availability in materials, shipping carriers, accidents, or other unavoidable causes. UPS does not ship to P.O. Boxes; please include a valid street address.

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SHIPPING & HANDLING CHARGES

All orders are shipped UPS ground. Rush orders may require additional charges. If you have a deadline please contact us immediately so we can discuss how to accommodate delivery.

Total Order Value Shipping Cost
  Up to $100 $10.50
$100.01
 - $500.00 $18.75
$500.01
- $1500.00 $29.25
$1500.01
 - $2500.00 $39.25
$2500.01
 - $3000.00 $49.25
$3000.01
 - $5000.00 $59.25
$5000.01
 - $8000.00 $74.25
* Alaska & Hawaii - Double shipping. Surchargesmay apply as chraged by UPS.

 

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CATALOG REQUESTS

Please send your requests in writing via fax, mail, or e-mail. Dance: Please send your request on your company’s letter head with a voided check. Cheer: Send request along with a copy of your resale certificate and Tax ID#.

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LIABILITY

We are not responsible for:

  • fabric durability and wash ability.
  • any non-delivery or damages by the carrier.
  • typographic errors

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